QUICKY DIGEST: Sps. Fernando vs. Northwest Airline

SPOUSES JESUS FERNANDO and ELIZABETH S. FERNANDO, petitioners, vs. NORTHWEST AIRLINES, INC., respondent. G.R. No. 212038. February 8, 2017.

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  • In an action based on a breach of contract of carriage, the aggrieved party does not have to prove that the common carrier was at fault or was negligent. All that he has to prove is the existence of the contract and the fact of its non-performance by the carrier.
  • Passengers do not contract merely for transportation. They have a right to be treated by the carrier's employees with kindness, respect, courtesy and due consideration.
  • In spite of the confirmed tickets, Northwest did not allow the Fernandos to board their flight for Manila, hence, the former is in bad faith.
  • Therefore, Northwest is liable.

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